Welcome to ESIS Support

Submitted 2/1/2010 in Announcements

ESIS Support offers technical support and other resources online.  Please review the FAQs or click on the "Submit a ticket" link above to ask a question or post a comment. Our continued success depends on our ability to satisfy you, our customer. Reliable support and training opportunities are a cornerstone of the ESIS philosophy. Providing you with an ongoing sense of support is a central part of building a strong relationship.



We can also be reached via phone at:

  • 925-825-5979 ext.300
  • Monday - Friday
  • 09:00 AM - 05:00 PM PST


To return to the ESIS Homepage:

System Requirements

Submitted 1/27/2010 in FAQs

Minimum System Requirements

Computer processor

  • Intel Pentium 4 class / AMD Athlon 64 class
Operating system
  • Windows 2000 with Service Pack 4
  • Windows XP Home / Media Center Edition / Pro, Service Pack 3 (or higher).  32 and 64 bit supported
  • Windows Vista Home Basic / Home Premium / Business / Ultimate. 32 and 64 bit supported
  • Windows 7 all Editions. 32 and 64 bit supported

Notes: Administrative rights required to install.


  • 128 MB

Hard disk space

  • 256 MB, Hard drive requirements will increase with each saved IAP that is locally saved.
CD drive
  • 4X CD-ROM drive, for installation from CD only
  • 800x600 screen resolution; 1024x768 or higher recommendedSet your screen resolution
  • 56 Kbps modem (high-speed connection recommended) for updates and registration only.
Other software

  • Microsoft IE 8
  • Adobe Reader 9
  • Windows-compatible inkjet or laser printer 


  • Windows LAN environment.
  • Hosting PC for Network only has to meet the same requirements as the stand alone.
  • Shared Network Drive or folder that is read/write accessable by all users

Note:  Requirements for Netowrk Version only.